Start with the work
Tell us what you send, who receives it, and what is getting in the way today. Typical file sizes, files per job, sender locations, and delivery deadlines are especially useful.
Tell us about your storage systems, network capacity, identity provider, and the sites that need to exchange files. We can help plan one port connected to several storage destinations or separate ports at different locations. If you are replacing Signiant, Aspera Faspex, or another transfer service, tell us what you want to improve. Your port license includes SSO, automation, and the full transfer feature set, without per-seat or per-gigabyte charges.
You can also use this form to ask about a client build or an existing deployment. For a technical problem, include the release, operating system, approximate time, transfer ID, and error text.